2K13 upgrade

Going from 2k11 to 2k13

2k11 issues

Learning curve for new users


Reports


Extracts  (ODBC help)


Printing issues


Bugs/Fixes


Issues:
   Basis License Manager - System ID false change
   Failure on License renewal date
   Outage
   Network issues - hangs if disconnection
 

Working with RLA

Working with RLA  - Outline


Pre-purchase experiences



Post purchases Experience



People:


Install and Setup


Training


Support


Business Practices


Pros/Cons

Investigation - Feb - July 2010

Requirements:




Constraints:



Long list:




Short list:




Why Assist 2k was selected:


Concerns/Issues: